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Frequently Asked Questions
Do you offer free shipping?
Yes. All orders to Australia are shipped free of charge, insured and with tracking included.
Can I return an item if I don't like it?
Of course. You can return your items within 30 days of delivery thanks to our 30-day money-back guarantee. Just get in touch and we'll take care of the rest.
Can I track my order?
Yes. As soon as your order ships, you'll receive an email with your tracking number so you can follow your parcel every step of the way.
Which payment methods do you accept?
You can pay securely and conveniently by credit card, PayPal, Google Pay or Apple Pay. All transactions are encrypted and processed safely.
Will I receive a confirmation email after ordering?
Yes. You'll receive an order confirmation by email right after your purchase. If it doesn't arrive within a few minutes, please check your spam folder.
Free Shipping
Orders to Australia are always shipped free of charge and are insured, including tracking.
30-Day Money-Back Guarantee
At Gray Sydney, you can shop with complete peace of mind thanks to our 30-day money-back guarantee. You can simply return your items within 30 days.
Secure Payment
At Gray Sydney, you can pay for your order securely and conveniently by credit card.





